Terms & Conditions

Last Updated: August 18, 2024

Welcome to theexitart.com (“Website”), operated by theexitart.com (“we,” “us,” or “our”). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use this Website.

1. General Information

  • Website Name: theexitart.com
  • Business Name: theexitart.com
  • Business Address: Istanbul, Turkey
  • Contact Email: [email protected]

2. Products and Services

We specialize in the sale of Japan-inspired handmade jewelry for art and craft lovers. Our product descriptions, including images, specifications, and availability, are provided on the Website. We strive to ensure that all information is accurate and up-to-date; however, we cannot guarantee that all descriptions are entirely accurate or current.

3. Orders and Acceptance

3.1 Placing Orders

By placing an order, you represent that:

  • You are at least 18 years old or have obtained parental/guardian consent.
  • You are providing accurate and complete information.

3.2 Order Confirmation

Upon placing an order, you will receive an order confirmation via email. This email does not constitute acceptance of your order but serves as confirmation that we received it. We reserve the right to accept or reject any order at our discretion.

3.3 Availability and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change prices at any time without notice. We are not responsible for typographical or pricing errors.

4. Payments

We accept payments through various payment providers, which will be indicated during the checkout process. By providing your payment information, you authorize us to charge the specified amount for your order. Payment processing may be subject to terms and conditions from the payment providers.

5. Shipping and Delivery

We ship orders to locations worldwide. Shipping costs and delivery times vary depending on your location and selected shipping method. Shipping details, including fees, estimated delivery times, and tracking information, will be provided at checkout.

5.1 Delivery Times

While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, including customs delays and postal services. We are not liable for any delays in delivery.

5.2 Customs and Import Duties

International customers may be subject to customs duties or import taxes. You are responsible for any additional fees imposed by your country’s customs regulations.

6. Returns and Refunds

6.1 Return Eligibility

If you are not satisfied with your purchase, you may return the product within 14 days of receipt, provided it is in its original condition and packaging. Personalized or custom-made items may not be eligible for return, except in cases of defect or damage.

6.2 Refunds

Once we receive and inspect the returned item, we will process a refund to your original payment method. Shipping costs are non-refundable, and return shipping fees are the customer’s responsibility.

6.3 Defective or Damaged Items

If you receive a defective or damaged product, please contact us at [email protected] within 7 days of delivery. We may require proof of damage, such as photos, before issuing a replacement or refund.

7. Intellectual Property

All content on this Website, including text, images, logos, and graphics, is the property of theexitart.com and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our Website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of our Website, products, or services. Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Disclaimer of Warranties

Our products and services are provided “as is” without warranties of any kind, whether express or implied. We make no guarantees regarding the accuracy, reliability, or availability of our Website or the suitability of our products for a particular purpose.

10. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Engage in any activity that disrupts or interferes with the proper functioning of the Website.
  • Attempt to gain unauthorized access to any portion of the Website or its systems.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Turkey. Any disputes arising from or related to these Terms or your use of the Website shall be resolved in the courts of Istanbul, Turkey.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page, with the updated effective date. By continuing to use the Website after changes are made, you accept the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

By accessing or using the Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.